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LICOnlineServicePortal

LIC's e Services

LIC's e-Services is LIC's initiative to provide you with on demand service within a few clicks! You can now have many of the functionalities that were available only at a branch office, online at your fingertips.

In case you are unable to login & pay premium through New e-Services Portal (Registered User option), you are requested to access Old Customer Portal or PayDirect (old)



If facing issues in New Portal, please use below links of Old Customer Portal

LIC’s e-Services

LIC's e-Services is LIC's initiative to provide you with on demand service within a few clicks! You can now have many of the functionalities that were available only at a branch office, online at your fingertips, if you register for e-Services.

Description of the services to be displayed when customer clicks the service button:

* Registration for e-Services

  1. Registration for e-Services
    • If already registered on LIC Portal:
      • Click on e-Services, login with your user-id and password.
      • Register your policies for availing the e-services by filling up the form provided.
      • Print the form, sign it and upload the scanned image of the form.
      • Upload the scanned image of PAN Card or Aadhaar Card or Passport.
      • The file size of the scanned image should be less than 100 KB and the image should be in any of the following formats: .bmp, .png, .jpg, .jpeg, .gif, .tiff
      • After verification by our offices, an acknowledgement e-mail and SMS will be sent to you. “Now you are ready to avail our e-services.”
    • If not registered on LIC Portal:
      • Visit www.licindia.in, click on the tab “new User”, select your own user-id and password and provide all the necessary information. Now you are a registered Portal user.
      • For availing e-Services, click on the tab “e-Services”, login with the user-id created and register your policies for availing the e-services by filling up the form provided.
      • Print the form, sign it and upload the scanned image of the form.
      • Upload the scanned image of PAN Card or Aadhaar Card or Passport.
      • After verification by our offices, an acknowledgement e-mail and SMS will be sent to you. Now you are ready to avail our e-services.
  2. Online payment facilities
    • Facility provided to pay renewal premium due, loan-interest due and repayment of loan through:
      Net Banking
      Debit Card
      Credit Card
      BHIM
      UPI
    • Renewal premium can be paid for all in force policies, excluding policies under Salary Saving Scheme & policies registered for premium payment through NACH. Payment of premium is allowed from1 month prior to the due date till the policy is in force.
    • Loan interest cannot be paid under VPBY and PMVVY plan policies.
    • Debit cards allowed are VISA, Master and Rupay.
    • Credit cards allowed are VISA, Master and Amex.
  3. Policy schedule
    First page of policy bond which constitutes policy schedule, will be displayed.

  4. Policy status
    Basic details of policy will be displayed such as Plan-Term, Sum Assured, Date of Commencement, First unpaid premium etc.

  5. Bonus status
    Total bonus accumulated under the policy will be displayed. This bonus is payable only at the time of final payment under the policy.

  6. Loan status
    Present loan position will be displayed such as total loan outstanding under the policy, due up to which loan interest paid etc.

  7. Claims status
    This option will display date of Survival Benefit (if any) or Maturity Benefit due under the policy during the policy term.

  8. Revival Quotation
    Revival quotation will be provided in case of lapsed policies.

  9. Premium due calendar
    Details of premiums due during the year (month wise) will be displayed.

  10. Premium paid certificate :
    • Individual policy – It provides history of premiums paid under a single policy during the financial year. (available for 3 fin. years including the current fin. year.)
    • Consolidated -- It provides history of premiums paid under all the registered own life policies of the user, (excluding spouse and children policies) during the financial year. (available for 3 fin. years including the current fin. year.)
  11. Claim history
    This option will provide details of any claim paid under the policy with NEFT/cheque details, date of payment and amount of payment.

  12. Policy Bond/Proposal form image
    Scanned image of policy bond as well as proposal form will be displayed for enrolled policies.

  13. Grievance registration
    Facility to register a complaint/grievance with the insurer

  14. Process of various services and online forms:
    Claims Under Regular Life Insurance Policies Death Claims:
    The person legally entitled to receive the policy monies should give intimation of death of the policyholder to the servicing Branch. The requirement for the claim are as given below:
    • 1. Claim Form 'A' in Form No.3783. If policy has run for 3 years or more from date or risk, claim form no.3783A may be used
    • 2. Certified extract from death register.
    • 3. The original policy document with Deed/s of assignment/s, if any. (Additional requirement may be required under a policy according to the status of the policy. Please contact our servicing Branch for details).
  15. Click here for Claim Form 'A' in Form No.3783.(PDF Format)

  16. Click here for Claim From no.3783(A)(PDF Format)

  17. Maturity Claims:
    • 1. It is our endeavour to settle your maturity claim on or before the due date. The servicing Branch usually sends maturity claim intimations two months in advance.
    • 2. Please submit your Discharged Receipt in Form No.3825 with original policy document atleast one month before the due date so that the payment is received before the due date of maturity claim.
    • 3. If you have not received any intimation for your claim due in the next two months, please contact the servicing Branch immediately.
  18. Click here to download Form No. 3825 (PDF Format)

  19. Survival Benefit Claims forms:
    Click here to download Form No.5180 (PDF Format)

  20. Proposal Forms
    Proposal for Insurance under Jeevan Akshay-II (PDF format)
    Proposal for Insurance under Bima Nivesh (PDF Format)
    Instructions for filling up above form.

  21. Mandate Form For Payment Of LICI Premium By NACH
    Click here to download Mandate form for LICI premium by NACH

  22. Revival Forms
    Revival of Lapsed Policy- Form no. 680
    Click here to download (PDF format)

  23. Revival of Lapsed policy - Form no. 700
    Click here to download (PDF format)

  24. Revival of lapsed Policy- Form no. 720
    Click here to download (PDF format)

  25. Application Form For Annuity Card For annuitants of Mumbai P & GS UNIT
    Click here to download (Page 1)
    Click here to download (Page 2)
  26. Claim forms are in PDF format. Adobe® Acrobat® Reader® is a free software that lets you view and print Adobe Portable Document Format(PDF) files.
    Click here to download Adobe® Acrobat® Reader®

  27. IPP-NEFT MANDATE FORM
    Click here to download

  28. Certificate of Existence
    Click here to download

  29. IPP-Letter of Indemnity
    Click here to download

  30. Neft Mandate Form
    Click here to download

  31. Health Insurance Forms
    Click here to download

  32. Aadhar Seeding Form
    Click here to download

  33. Existence Certificate format
    Click here to download

  34. Locators:
    • LIC Branch locator

    • Agent Locator

    • Doctor Locator

    • Premium payment centers (Other than LIC Branch Offices)

    • Premium points

    • Life Plus centers

    • APOnline

    • MPOnline

    • Axis Bank Branches

    • Corporation Bank Branches

    • CUB Branches

    • CSC Centers










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  35. FAQs :

  36. LIC’s e-Services:
    • 1. Do I have to pay any charges for e-Services?
      We are delighted to offer these facilities free of charge to our valuable customers.

    • 2. Who can avail LIC’s e-Services?
      All our valuable customers who have a policy on his/her life or on the life of his/her minor children. Registration on LIC Portal is mandatory for availing LIC’s e-Services.

    • 3. How do I register for e-services?
      • a. If already registered on LIC Portal:
        • Click on e-Services, login with your user-id and password.

        • Register your policies for availing the e-services by filling up the form provided.

        • Print the form, sign it and upload the scanned image of the form.

        • Upload the scanned image of PAN Card or Aadhaar Card or Passport.

        • The file size of the scanned image should be less than 100 KB and the image should be in any of the following formats:
          .bmp, .png, .jpg, .jpeg, .gif, .tiff

        • After verification by our offices, an acknowledgement e-mail and SMS will be sent to you. “Now you are ready to avail our e-services.”










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      • b. If not registered on LIC Portal:
        • Visit www.licindia.in, click on the tab “new User”, select your own user-id and password and provide all the necessary information. Now you are a registered Portal user.

        • For availing e-Services, click on the tab “e-Services”, login with the user-id created and register your policies for availing the e-services by filling up the form provided.

        • Print the form, sign it and upload the scanned image of the form.

        • Upload the scanned image of PAN Card or Aadhaar Card or Passport

        • After verification by our offices, an acknowledgement e-mail and SMS will be sent to you. Now you are ready to avail our e-services.
  37. Can I add policies on the lives of my family members?
    You can register policies on the life of your minor children in addition to policies on your own life. As soon as the children become major, separate user-id needs to be created for them to avail e-services for the policies on their lives.

  38. How do I add my new policy number for e-Services?
    Login through your user-id and add the new policies through “Enroll policies” option provided on the Home Page of LIC’s e-Services.

  39. In case of any problems encountered during registration for e-Services, whom to contact for assistance?
    Any of our 73 Customer Zones can be contacted between 8 am to 8 pm on weekdays and between 10 am to 6 pm on Saturdays (working days only). List of phone numbers and email ids is available on our website www.licindia.in

 

Life Insurance Corporation of India – Corporate Office : Yogakshema Building, Jeevan Bima Marg, P.O. Box No – 19953, Mumbai – 400 021 IRDAI Reg No- 512
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