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Grievance Cell of IRDAI:

In case you are not satisfied with the response or do not receive a response from us within 15 days, you may approach the Grievance Cell of the IRDAI through any of the following modes:

  • Calling Toll Free Number 155255/ 1800 425 4732 (i.e. IRDAI Greivance Call Centre)
  • Sending an email to
  • Register the complaint online at
  • Address for sending the complaint through courier/letter:
    Consumer Affairs Department,
    IRDAI, 9th floor, United India Towers,
    Hyderabad- 500 029,
    Andhra Pradesh.
  • Sending the complaint by Fax to 040-66789768