Request for Proposal For Selection and On-boarding of OEM / System Integrator (SI) to Supply, Install, Implement and Maintain Enterprise level IT Service Management (ITSM) Solution

Tender

Date

25/08/2025

Tender Document 1

RFP for onboarding SI to implement ITSM solution (content is in english)

Tender Document 2

ITSM Price Bid (content is in english)

Tender Document 3

Pre-bid meeting venue and link (content is in english)

Tender Document 4

Minutes of Prebid Meeting-ITSM (content is in english)

Tender Document 5

Corrigendum1 - Extension of bid submission (content is in english)

Tender Document 6

Annexure_1_ Response to Pre-Bid Queries (content is in english)

Tender Document 7

Corrigendum_2_General (content is in english)

Tender Document 8

Corrigendum_2_Revised Annexure C – Eligibility Criteria (content is in english)

Tender Document 9

Corrigendum_2_Annexure D_Technical Scoring (content is in english)

Tender Document 10

Corrigendum_2_Annexure F2_Technical Specifications_NMS (content is in english)

Tender Document 11

Corrigendum_2_Annexure F1_Technical Specifications_ITSM (content is in english)

Tender Document 12

Corrigendum_2_Annexure G1_Commercial bid_ITSM (content is in english)

Tender Document 13

Corrigendum_2_Annexure G2_Commercial Bid_NMS (content is in english)

Tender Document 14

Corrigendum_2_Annexure V_Expected Hardware (content is in english)

Tender Document 15

Corrigendum_2_Project Timelines (content is in english)

Tender Document 16

Corrigendum_3 (content is in english)

Tender Document 17

Corrigendum_3_Revised_Annexure_M (content is in english)

Tender Document 18

Corrigendum_4_Annexure_N (content is in english)

Tender Document 19

Corrigendum_4_General (content is in english)

Tender Document 20

Corrigendum_5 - Modifications_in_ Annexure D_Technical Scoring (content is in english)

Tender Document 21

Corrigendum_6 - Revised Timelines Bid Submission_ITSM (content is in english)

Tender Document 22

Corrigendum_7 - Annexure G1 and G2_Commercial bid_ITSM and NMS (content is in english)

Tender Document 23

Corrigendum_8 - Revised Timelines Bid Submission_ITSM (content is in english)

Tender Document 24

BidOpeningDetails (content is in english)

Tender Document 25

Technical_08012026 (content is in english)

Tender Document 26

Bid Opening_Commercial_11022026 (content is in english)

Tender Document 27

Notice for publication of-Online Reverse Auction (content is in english)

Tender Document 28

ORA_BusinessRules_ITSM (content is in english)

Tender Document 29

ORA_BusinessRules_NMS (content is in english)

Last modified date : Tue, 17 Mar 2026 09:28:59 +0000

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